Jay ZweibaumMay 19, 20202 minWithout quality assurance, what do you have?Inspect what you expect… Quality Assurance… Manage What you Measure… Trust But Verify… What gets measured gets accomplished… Have you...
Jay ZweibaumJan 20, 20202 minLean Six Sigma…Not just for Big CompaniesLean Six Sigma is a method that relies on a collaborative team effort to improve performance by systematically removing waste and...
Jay ZweibaumNov 21, 20192 minAccelerating Growth: 3 key actions that small companies need to take todayIt has been a while since my last post. I have been very busy working with some wonderful small businesses, helping them build...
Jay ZweibaumOct 15, 20183 minCustomer Service: A real life case studyCustomer Service is hard, Great customer service is rare! I love my fitness tracker and was disappointed when it broke after less than 18...