Jay ZweibaumOct 15, 20183 min readCustomer Service: A real life case studyCustomer Service is hard, Great customer service is rare! I love my fitness tracker and was disappointed when it broke after less than 18...
Jay ZweibaumMar 21, 20182 min readThe Joys of a 30 Second TransactionHow do you know that you are in the right business? When are you most happy at work? I’m sure many of you think about this all of the...