Lean Six Sigma is a method that relies on a collaborative team effort to improve performance by systematically removing waste and reducing variation. ... By introducing Lean Six Sigma, the mindset of employees and managers change to one that focuses on growth and continuous improvement through process optimization. When many people hear about Lean Six Sigma they assume that it is only for big manufacturing companies, IT companies or other large institutions. This is definite

It has been a while since my last post. I have been very busy working with some wonderful small businesses, helping them build processes, hire new people, control costs and ultimately GROW! While partnering with each unique business, similar trends emerged that made all of them successful, despite their industry differences, What do these leaders and companies have in common? What makes me confident that they will be successful and accelerate growth. They all recognized th

Creating change and implementing new processes are never easy endeavors. They almost always come with resistance and obstacles. When you combine those efforts across cultures, countries and languages, it can be downright overwhelming – but don’t despair, there are ways to succeed. I have had the great privilege of working with colleagues across 4 continents and more than 20 countries. Generally speaking, employees come to work to do a good job, they want to succeed and are

Process kills creativity…. How many times have you heard this by a chef or a restaurant? If you try to standardize what I do, you will ruin my ability to be creative. I need to be able to invent new things in the kitchen, not be stifled by you and your systems. My customers expect that! The reality is so different. Let’s take an example: During a visit in Spain, I was working to build and standardize recipes across a company. During site visits, I discussed this with a 2